Your privacy matters to us. This page explains what personal information ph 120 collects from Filipino players, how we use it, and the steps we take to keep it safe and secure at all times.
When you register on ph 120, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm youreligibility to play, and process your deposits and withdrawals in Philippine pesos. We may also ask for a government-issued ID or other supporting documents as part of our Know Your Customer (KYC) process, which is a standard requirement for licensed online gaming platforms operating in the Philippines. All personal data you provide is stored securely and accessed only by authorised personnel who need it to deliver our services. You can update your account details at any time by logging in through the Login page.
When you use the ph 120 platform — whether on desktop or mobile — we automatically collect certain technical and behavioural data to help us improve your experience. This includes your device type, operating system, browser version, IP address, pages visited, session duration, and the features you interact with most. We use this data to monitor platform performance, identify and fix technical issues, and understand how Filipino players navigate the site so we can make it easier and more enjoyable to use. This data is collected in aggregate and is not used to identify you personally beyond what is necessary for security and service delivery purposes. If you have questions about how your activity data is handled, our support team is available to assist.
ph 120 records all deposit and withdrawal transactions associated with your account in order to maintain accurate financial records and comply with applicable regulations. Payment details such as your nominated e-wallet, bank account, or other local payment method are stored securely and used solely for processing your transactions. We do not store full card numbers or sensitive authentication credentials on our servers. All payment data is handled in accordance with industry-standard security practices, and access is restricted to authorised personnel only. For a full overview of how withdrawals are processed, please visit our Withdrawal page.
The personal information we collect is used exclusively to operate and improve the ph 120 platform for Filipino players. Specifically, we use your data to manage your account, process transactions, verify your identity, provide customer support, and send you important service-related communications such as account notifications and security alerts. We may also use aggregated, anonymised data to analyse platform trends and improve our sports betting, live casino, and mobile gaming features. We do not use your personal information for unsolicited marketing without your consent, and you may opt out of any optional communications at any time by contacting our support team. Your data is never sold to third parties for commercial purposes.
ph 120 does not sell, rent, or trade your personal information to outside parties. We may share your data with trusted third-party service providers — such as payment processors, identity verification services, and platform infrastructure partners — strictly to the extent necessary to deliver our services to you. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any other purpose. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by Philippine law or a valid legal order. In all cases, we share only the minimum information necessary to fulfil the specific requirement.
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. Our team monitors the platform continuously for suspicious activity, and any potential security incidents are investigated and addressed promptly. While no online platform can guarantee absolute security, ph 120 is committed to maintaining the highest practical standards of data protection for all Filipino members. If you believe your account security has been compromised, please contact our support team immediately and visit our FAQ page for guidance on securing your account.
As a registered member of ph 120, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated records subject to our legal and regulatory obligations. You may also request a copy of your data in a portable format, or ask us to restrict how we process your information in certain circumstances. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly and transparently, in line with applicable Philippine data protection regulations. For more information about your account and platform policies, please visit our FAQ page or review our Terms and Conditions.
If you have any concerns about how ph 120 handles your personal data, our support team is here to help. You can also check our FAQ for quick answers to common questions.